Privacy Policy

Effective Date: May 26, 2026

At E-Velocy Mobility (“E-Velocy”, “we”, “our”, or “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, register an account, purchase products, or contact us.

This policy applies to all users of the E-Velocy website and related services.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Full name
• Mobile number
• Email address
• Billing and delivery address
• Government identification details (if required)
• Payment-related information
• Login credentials

Technical Information

• IP address
• Browser type
• Device information
• Operating system
• Website usage data
• Cookies and analytics data

Vehicle & Service Information

• Vehicle model details
• Warranty information
• Service history
• Booking and test ride details

2. How We Use Your Information

• Process purchases and bookings
• Create and manage your account
• Provide customer support
• Improve our website and services
• Send offers and promotional communications
• Respond to inquiries and requests
• Maintain security and prevent fraud
• Comply with legal obligations

3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve user experience, analyze website traffic, and personalize content.

You can disable cookies through your browser settings; however, some features may not function properly.

4. Sharing of Information

We do not sell your personal information.

We may share your information with:

• Authorized dealers and service partners
• Payment gateway providers
• Logistics and delivery partners
• Government or regulatory authorities when legally required
• Technology and hosting service providers

5. Data Security

We implement reasonable technical and organizational measures to protect your personal data against unauthorized access, misuse, alteration, or disclosure.

However, no online platform can guarantee complete security.

6. User Accounts

Users registering on our platform are responsible for maintaining the confidentiality of their login credentials.

We reserve the right to suspend accounts involved in fraudulent, illegal, or abusive activities.

7. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external websites.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

9. Your Rights

You may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Withdraw consent for marketing communications
• Request details about how your information is used

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised effective date.

11. Contact Us